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Rated 5/5 based on 5 customer reviews
"Tier 1 Physical Therapy has brought so much improvement in my life. Dr. Kathleen Roth is an amazing therapist who has taught me so much about women’s health. She is compassionate and professional. Plus, Ms Erica Montoya at the front desk is so friendly and so efficient! Always calls to give me appointment reminders and never forgets my face. You can’t ask for a better team. Thank you, Tier 1 at Viscount!"
Oct 18, 2023
"I have had 2 reverse shoulder replacements and a knee replacement and done all my rehap at Tier One with Kathleen Roth This is a superior program and I obtained great results. Everyone : office staff, techs and other therspists are very nice and concerned. You work at your pace with individual treatment. Everyone is very professional . They listen to your concerns, answer questions and are genuinely concerned. I intend to use them for my next knee replacement and I highly recommend them."
Jul 24, 2023
"This was my first experience with Physical Therapy. The Nurse Practitioner at my doctor’s office suggested Tier 1 to help me with sciatica and I am very thankful she did. Everyone from the front desk to the therapists treated me with kindness, respect and concern. Bobby and his team are very knowledgeable. They designed a personalized program for me that was age appropriate yet challenging and most importantly successful. They were a pleasure to work with and gave me the tools and confidence to continue my program at home. "
Jun 30, 2023
"Wes and his team are amazing! They have helped me tremendously with my knee and my neuropathy problem. I can now live a normal life. They also helped my father as well, and were so caring with him. I can’t say enough about this physical therapy business, I have been a lot of places, and this is the best in Elpaso. Don’t hesitate to come here, they are by far amazing. Thank you to the whole team on the east side location!"
Jun 29, 2023
"I HAD A COMPLETE KNEE REPLACEMENT. AND I HAD SO MANY PROBLEMS GETTING MY PHYSICAL THERAPY SETUP BETWEEN MY DOCTOR AND MY INSURANCE. I CALLED ERICA MONTOYA AND SHE KNEW EXACTLY WHAT TO DO TO GET ME SET UP FOR PHYSICAL THERAPY. WE DID A 3 WAY CALL BETWEEN MY DOCTOR AND INSURANCE AND ERICA AND SHE EXPLAIN TO THEM HOW IT WORKS AND SHE GOT ME SET UP FOR MY THERAPY...MUCH NEEDED BECAUSE I ONLY GOT 3 IN HOME VISITS THE FIRST 2 WEEKS AFTER SURGERY FROM THE ORGINAL THERAPY THAT NEVER SHOWED UP. AFTER MY FIRST THERAPY TREATMENT WITH WES BENSON.. HE EXPLAIN TO ME HOW IMPORTANT IT IS TO GET YOUR KNEE STRAIGHTEN AFTER SURGERY. I'VE HAD 2 THERAPY TREATMENTS SO FAR AND MY KNEE IS GOING IN THE RIGHT DIRECTION... THIS SHOWED ME THE PEOPLE AT TIER 1 REALLY CARE ABOUT THERE PATIENTS... THANK YOU SO MUCH FOR ALL THE HELP. I"LL SEE YOU GUYS AT MY NEXT APPOINTMENT."
Aug 24, 2022


Having to go to physical therapy is never fun but Tier 1 made the experience so amazing. Bobby and the rest of the staff were excellent.

– Lily M.

They cared about my well being and did everything they could to help me heal and feel better. It’s a quiet, yet wonderful place, with an atmosphere geared towards healing.

– Ralu R.

I received awesome personalized care and felt like family every time I came through the front door…if I ever need physical therapy again this is my one stop shop!

– Erik C.